Monday, August 18, 2008

Zain e - GO


I have been using their USB internet device for the past 6 months and I have to say it sucks big time. They claim the speed to be 7.2 Mbps but I am sure its less than 1 MB. I feel its even worse than the dial up now. It takes me some times 2 - 3 minutes just to load my hotmail account. Opening 2 - 3 blogs will just start giving me network errors.When I bought it they told me that it is KD27/month and now I have been paying KD 29+ every month. All in all it sucks BIG TIME!!!

Last night I compared it with Wataniya and I have to say Wataniya with less speed and same money is much faster. The browsing is much quicker than Zain's e-go.

Anyone else using e-go and facing similar issues please update me?

35 comments:

Missy said...

the problem is enhum eg9ooon 3al nas 3ala asas enah 7.2 Mbps when in fact it's 7.2 megaBIT not megaBYTE!

very misleading ha?

Killer M. said...

ams kint 3end zain a6ali3 badal faqid to an old number of mine. w kil eli jedami kanaw 4, eachone took 10 minutes atleast. kilah bs ehwash w zaaf. madri eshfehom zain ta5asbegaw.

Hoodii said...

thanx for tellen me that zain sucks cuz i was gonna get the usb but now im not ;P ill try the wataneya :)

Yara said...

Im using it and i hate it... cant wait till we move into our new house so we can have internet and stop using this. I've been using it for 4 months and had to change the device 3 times, 6ab3an each time i have to pay for a new one coz for them to fix it i have to take the original reciept and go to the company that zain has these devices made at so they fix it.... the last one i got is not the regular one with zain logo,,, its white with vodafone logo i dont know whats the difference

..::Amu::.. said...

Missy: I totally agree on this they lie a lot with their deals!!!

Killer.m: they are misleading people everyone is complaining!

hoodii: go for wataniya its much better and cheaper!

yara: I have the same issue I have moved to a new house and here in salwa they have this thing that they are placing new cables so not giving any more new lines! I hope this problem gets sorted soon...

Technogal said...

Zain sucks big time! They never been realistic in term of speed or pricing! They don't really care for customer satisfaction, the only thing they care about is “how to gain more money”.

Big Pearls said...

3ad I was about to get it, now I am not so sure.

Smarties said...

ohwa marat ye3temed wain testa5demha (wain saken ya3ny).. here where I live.. 7adda its ok w sare3a! bs marat et5aref.

anyway, anything wireless madree shloun mu nafs el wired!!

w 9ej ana my friend is using wataniya.. wayd yemda7houm!

A Journal Entry said...

zain's is soooo slow illy e6ali3 il a39ab

Anonymous said...

E-GO SUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK !!! BIG TIME !!! :@ :@ :@

allah ekhalee el DSL

Squirreliya said...

thought am the only one who is suffering from zain e-go! it really sucks!

MO3ATH said...

FYI the 7.2 is the speed for the device not the line of the internet

if you pay 27 thats mean ur speed is 512 or 1 mb i'm not sure

long story short , where you live is effect ur speed dial :)

try DSL much better

├J o u j a┤™ said...

go get your delf DSL "dude" ;p
its much better walllah. bala e-go bala ba6ee5

Ruby Woo said...

I hate technology

Balqees said...

they all suck tra

but mobile is good
bs madri lao fee mnha fee q8
but they said eno it good
i don't use it but ppl do


i suck at this :S
bs knt aby atflsf foog rask :P

likeairillrise said...

It's the 21st century. I can't believe we are still having problems with the internet in Kuwait.

powder said...

ill make sure , zain people read this :P

..::Amu::.. said...

Technogal: so true they are never realistic in terms of speed and price!

Big Pearls: I am a life saver :p

Smarties: Actually wireless in Kuwait is the worse to start with!

A Journal Entry: tell me about it!

Anonymous: LOL @ Allah ye5alee 7ag DSL :D

Squirreliya: It sucks big time!!

MO3ATH: Fine by me..why do they say when selling the device that the speed is 7.2!!! they are misleading people...

J o u j a┤™: enshallah 5alty :p

Ruby Woo: Ops...wrong target user ;p

Balqees: In UK is really good but here its a shame!

likeairillrise: We are good in taking money but bad in giving services!

Powder: much appreciated! I want them to read this....

SpiKeY said...

guys.... 7.2Mbits is 0.9 MegaByte...

This is an international standard...they use Megabits...not Megabytes...every country I went too they used th Megabit...does that mean all of them are lying too??

and btw ..even if you have DSL (2MegaBits) at home..and you share it with 6 people...see how slow it gets..I have a 1Mb at home...and as soon as someone starts downloading at full rate...its totally slow...

give them a break .....

Grey said...

Amu , First ! purple fonts ??

I have ego for the last one year, i pay 16 KD a month for 3g speed, its good , compared to the 115kbps speed i get at work . No complaints other than that ' this page can not be viewed' thingy .

..::Amu::.. said...

Spikey: I dont agree cuz when u go to purchase this they claim that they are giving u 7.2 MegaByte not Mbits connection. So they are giving the message in a wrong way!!

and believe me even if its 0.9MegaByte it wont be crawling like mine does and I am not in Jahra or Naweeseeb...I am living in salwa...

P-Ella said...

not really but one of my friends has one and she has the same problem too @@

حمّود راعي السيكل said...

i've been using E-Zeft for a couple of weeks

in the beginning it was really (VERY) fast, of course you won't get the (whet they claim my ass) 7.2mbps speed, but i used to get around 1.5 or even 2.0 mbps

but recently, it became SO SLOW, similar to dial-up service, or even worse than that

i called them and they filed an incident report, they promised to call me soon

i'm still waiting :(

my subscription is only for 3 months, but i don't think I will renew it

my advice, get a DSL subscription

SOS! said...

I just used it for the first time today, and it it took ages to load the links. But I just disconnected it, then reconnected and it works absolutely fine now!

حمّود راعي السيكل said...

i've just noticed that you live in Salwa (I live there too)

so i guess the problem is common to both of us or anyone in the same area


but it was ok before, why now?

:(

..::Amu::.. said...

P-Ella: everyone has the same issue :)

Hamood: I had exactly the same issue in the beginning it was fast then it became really slow...I hate it! Welcome here...

SOS! : well it will get slow with time!

Fa6ma said...

I used a similar device, a waste of money.

Neo said...

The eGo has taken 3 successive reconnect thing to write this comment. The eGo means suck for a bigtime! And what da **** happens to eGo during weekend or holidays??? I am searching the other ways to make use of their HSPDA USB Modem, because it is useless when I use it to connect to the internet.

Anjitha said...
This comment has been removed by the author.
Anjitha said...

Gentlemen, I am facing the same issue. It is not only in salwa , even in Salmiya and farwaniya.( I couldn't check in other location) I think something totally wrong with ZAIN. ZAIN is trying to escape from the issue by telling they can restart the services bla bla bla..... It Take ages to load a simple web site. At the beginning it works fine and after few weeks Internet become damn slow. I hope they are running out of bandwidth. But more demand for zain due to the down payment is less than Wathaniya.

Some confusion in this blog in bits and bites on 7.2 mbps.Above Gentlemen is absolutely right on real speed bit/bytes issue. I should explain it further for others.

Zain is using an external modem (eego device) which is really supporting maximum speed of 7.2 Mbps (Mega Bits Per Second). Not Bytes(8 bits=1Byte).

1Mbps(Mega Bites Per Second) DSL line=
128 (Kilo Bytes Per Second) real download speed) it mean 1Mb(mega byte) file need 8 second to download from source location not 1 second.

Refer: http://www.ikaro.com/be_wired/643/download_speed_bandwidth.html


device has capacity to transfer 7.2 (Mega Bits Per Second) speed but they offer only 1Mbps-2Mbps (Super unlimited package monthly payment 28 kd) other package they offer around 0.4 Mbps-0.2Mbps (standard unlimited package monthly payment 15 kd). those 2 packages are new. (please don't confused with previous packages and above speeds are based on download speed)

It is not really nice to blind consumers on the Modem Maximum speed (7.2 Mbps) as Zain is providing such speed. I have no idea why they are doing such marketing trick in fact if they don't have a plan to increase bandwidth up to that speed in near future.

consumers must think twice before purchase a service. I really respect Wataniya as they are not misleading consumers on speed or their services.
(hope this information is helpful for you)

Anonymous said...

i made this connection with zain in kuwait and its crap and very bad.
the speed is sucks and you can not get a real ip.
behind this they put you on a local network with carp ip like 10.100.10 ect.. which has no sense.
you can not port forward or make your cccam server as you dont have a real ip

really sucks its good for surfing only

Anonymous said...

واي از افريبدي سبيكنج انجلش ؟ واهم شي انجليزي معرب

..::Amu::.. said...

Anonymous: cuz everyone likes to communicate in that ;p you got some issue?

de.only said...

hey every1 its not the download rate that is 7.2 mb!!! its the browsing speed!!! read the fucking faqs! the downloading rate is 256kbs if u pay 28+ monthly and its 60 kbs if u pay 13+ monthly and so on its not just zain that gay every other company is gay aswell

Anonymous said...

before i use viva for 1 year really i didn't face any problems regarding speed, recently cancelled my viva internet i signup 1 year contract with zain e-go KD 21.000 they said first its unlimited the speed is very good, really i didn't feel the its a high speed 7.2mbps month ending becomes very slow i call to customer support they said only 20GB i can download, it finish, you have to wait until month strat.

Please don't subscribe with zain e-Go they are big lier.